FREQUENTLY ASKED QUESTIONS

---

Below is a set of frequently asked questions...

Do you offer services on the west coast?

We are a global company; we travel to where our services are needed and we offer remote services and support to reduce your costs.

 

Which anti-virus software do you recommend?

Our first choice recommendation is Symantec Antivirus Endpoint for businesses and our second choice (if you have reason to not use Symantec), is the purchased version of AVG. TrendMicro, McAfee and other anti-virus software are not effective; in fact, we are often called in because a new client is using one of these packages and they have failed. Antivirus software is a necessary for desktops and servers exposed to the Internet. No anti-virus software can protect you 100%; the most important defense against infecting your systems is educated usage of the Internet by you and your staff.

 

Do you have a training center?

We've discovered that on-site training within your facility using your data to solve your problems is more cost-effective and beneficial to you.

 

Do you work on home computers?

We apologize, but we only work on business systems; there a number of qualified businesses in Brevard, NC, that can help you out (ex. S&R Computers).